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FAQs

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  • My school does not have an ID directory/system. Do I simply create new IDs?
  • How do I label a specific user as opted out?
  • Why would a member need to be opted out?
  • Do I have to use these forms in order to onboard my school?
  • What does onboarding mean?
  • What happens if I invite a user by accident?
  • How do I get onboarded users to start using Vidigami?
  • What happens now when I open the school year to users?
  • How and when should I ‘launch’ the system to my new users?
  • Where in the app will I be able to update onboarding information?
  • What happens if user information (e.g. student emails, parent information) is changed during the school year?
  • Do I need to onboard the entire school each year? How often do I need to import the different forms to Vidigami?
  • What is a Host ID and why do I need it?
  • Do I have to complete these forms manually? Where do I find the data needed to complete them?
  • Where can I find the onboarding forms?
  • Why do I need different forms (instead of just a single one)?
  • What do I need now in order to set up Vidigami for my organization?
  • What is SSO?
  • How do I look at photos of my child?
  • Can I change my login?
  • What are Sets?
  • Can I change my login?
  • What happens when a photo is flagged
  • What happens when a photo is deleted
  • Do I have any batch functions for me to move or delete a large amount of photos at a time
  • Can I restrict what users outside of my group can see or do?
  • How do I disable a certain privilege one of my group's member have
  • What do the stars mean beside some group names
  • How can I assign a new user role to a staff member?
  • How can I send an activation reminder to an individual user?
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