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  3. FAQs

FAQs

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  • How do I publish a slideshow into Finalsite?
  • How do I share photos publicly?
  • What is the difference between public and private sharing?
  • Why make photos public?
  • How do I access Vidigami with SSO?
  • What platforms can I use the app on?
  • Am I able to use mobile browser to access my Vidigami account?
  • Can I order a Vidigami product using mobile?
  • Why is the upload button not working?
  • Can I download images to my camera roll?
  • Why can’t I upload videos on my mobile device?
  • Can I add a video to a slideshow?
  • Why can’t I download a video from Vidigami?
  • How do I only see videos in an album?
  • Can anyone download a video that has been uploaded to Vidigami?
  • Who can upload videos to Vidigami?
  • How do I upload a video to Vidigami?
  • Who can I search for in Vidigami?
  • I see that videos have been added to an album, but they have a broken link icon displayed over them.
  • I have a video file that is .mov/.mp4 but it is not being accepted at upload. Why
  • Can a Copyright photo still be downloaded, even if it has a watermark?
  • Who manages Copyright of a photo?
  • Who can access the Weekly Uploads tab?
  • What if a photo is reported for being opted out but there is no opted out user in photo?
  • What is Content Moderation?
  • I just added a new user to Vidigami, but I don't see them on the list. Why is this?
  • When I need to update Host IDs on a CSV file, data changes in Excel or Pages. What should I do?
  • Instead of opting out, can’t I skip the user during onboarding?
  • How does opt out work?
  • What does opt out mean?
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