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  3. FAQs

FAQs

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  • How do I add a video from YouTube or Vimeo into Vidigami?
  • What does Copyright mean and why would a photo in Vidigami need to be marked as “copyright”?
  • Why are some images not displaying from my iOS 11 device?
  • Can I move an album to a different school year?
  • How do you back up schools' data in case something goes wrong?
  • I want to disconnect Vidigami from my social account. How do I disconnect?
  • Do I need a new account if I already have a Vidigami account but with a different organization?
  • What if I use a shared computer and someone else is logged in to Facebook, Google or Microsoft when I want to activate my Vidigami account?
  • How do I activate my account through social login?
  • To what social networks can I log in to Vidigami with?
  • How do I login to Vidigami?
  • What should I do if I accidentally merge my account to another person's account?
  • Can I log in to Vidigami with a different social account from the one I selected when I started?
  • Do I have to use my social login to access Vidigami?
  • Do I see feeds of everything happening at my organization?
  • When will I get notifications?
  • What are notifications?
  • What are Feeds?
  • How do I publish a slideshow into Blackbaud onMessage?
  • Where can I publish a slideshow?
  • What is an embed code and how is it used?
  • How do I share photos privately?
  • Will viewers with public links be able access Vidigami and see photos from my school?
  • Who are Vidigami’s SSO partners?
  • What is SSO?
  • How do I get the new app?
  • Will I see relevant activity on my Feeds Page since I started using Vidigami?
  • How many stories can I view on the Feeds page at a time?
  • I just uploaded some photos but the story doesn’t appear on my Feeds. Why is this?
  • How long are the notifications displayed for?
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